04 · Managed

# Managed Cybersecurity Operations (CSOC)

Advanced attacks often go undetected for more than 200 days, and without a practised response plan containment drags on. Our managed CSOC combines skilled analysts, advanced tooling and real-time threat intelligence for continuous monitoring, detection and response.

## What’s included

### 24/7 monitoring & threat detection

- Round-the-clock watch over network traffic, endpoints and cloud workloads.
- Real-time SIEM correlation, analysis and alerting.
- Custom threat-hunting processes.

### Incident detection & response

- Rapid containment of malware, breaches and insider threats.
- Root-cause forensics with clear remediation guidance.

### Threat intelligence integration

- Top-tier feeds fused into your CSOC pipeline.
- Threat-driven alerting and proactive investigations.

### Security event & log management

- Centralised logging across servers, network, apps and cloud.
- Continuous auditing, reporting and compliance support.

### Automation & orchestration

- Automated workflows for common incidents.
- Playbooks for IP blocking, malware containment and user isolation.

### Digital forensics & incident analysis

Proven forensic methods, from evidence collection and chain of custody to analysis and courtroom presentation, with detailed post-incident reports for stakeholders and regulators.

## Managed SOC, MDR and MSSP explained

- **Managed SOC (SOC as a Service):** An outsourced security operations centre that monitors your environment, investigates alerts and helps you respond, using the provider’s people, process and technology.
- **MDR:** Managed detection and response: the focus is on detecting threats and acting on them, not just forwarding alerts.
- **MSSP:** A broader term for any provider of outsourced security services.

## How onboarding works

1. **Discovery**: Map your critical assets, data flows and business priorities.
2. **Log source integration**: Connect identity, firewalls, endpoints, email, cloud and key servers, and confirm data is flowing.
3. **Baselining and tuning**: Learn what normal looks like and remove noisy alerts.
4. **Use case deployment**: Detection rules for your top risks, such as ransomware, credential theft and insider threats, mapped to MITRE ATT&CK.
5. **Continuous monitoring**: Tiered analysts triage, investigate and hunt.
6. **Escalation and response**: Confirmed incidents reach your team with clear actions.
7. **Monthly review**: Service reviews track performance and adjust coverage.

## Managed SOC or in-house SOC?

|  | In-house SOC | Managed SOC |
| --- | --- | --- |
| Time to start | Often 6 to 18 months | Typically a few weeks |
| People | 8 to 12 analysts for true 24/7 cover | No hiring needed |
| Technology | Buy and run SIEM, SOAR and threat intelligence | Included or integrated |
| Cost | High capital and salary costs | Predictable subscription |
| Staff turnover risk | Yours | Handled by the provider |

## Metrics that show the SOC is working

- **Mean time to detect:** How quickly threats are found.
- **Mean time to respond:** How quickly they are contained.
- **False positive rate:** How much noise has been tuned out.
- **Coverage:** The share of critical assets that are monitored.

## What the regulations expect

NCA ECC includes controls for cybersecurity event logs and monitoring, and for incident and threat management. SAMA CSF requires security event monitoring and incident response for financial institutions. PDPL requires timely breach detection and notification. Our monthly reports are built to serve as evidence for all three.

## Why CYBRT

### Riyadh-based, Gulf-focused

Headquartered in Riyadh, working with organisations across Saudi Arabia and the Gulf.

### Certified consultants

Our team holds CISA, CISM, CRISC, CGEIT, CDPSE, CCSP, CCSK, COBIT and ISO 27001 Lead Auditor certifications, among others.

### Regulation-ready

We work with NCA and SAMA frameworks alongside ISO, NIST and PCI-DSS, so controls map straight to what auditors expect.

### End to end

Six connected services, from strategy and awareness through testing, operations, cloud and technology.

## Frequently asked questions

### Is the CSOC really 24/7?

Yes. We monitor network traffic, endpoints and cloud workloads around the clock, with real-time SIEM correlation and alerting.

### What happens when an incident is detected?

We contain it quickly, whether malware, a data breach or an insider threat, then run root-cause forensics and give you a report with clear remediation steps.

### Do you provide digital forensics?

Yes, from evidence collection and chain of custody through analysis to courtroom presentation, with reports for stakeholders and regulators.

### What is the difference between a SOC and a NOC?

A network operations centre keeps systems running and available. A security operations centre protects them from attack.

### Do we need to buy new security tools?

Not always. We can integrate your existing firewall, EDR and cloud tools, or provide the technology as part of the service.

### Which log sources should we connect first?

Identity systems such as Active Directory and Microsoft Entra ID, firewalls and VPNs, endpoints, email and critical servers.

### How fast can you onboard us?

Most organisations are onboarded within a few weeks, depending on size and the number of log sources.

## Related services

## Ready to protect your business?

Book your free security consultation today.

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Canonical page: https://cybrt.sa/services/managed-soc/
Guide for AI agents: https://cybrt.sa/llms.txt
